Appointments
A calendar per stylist that clients can book into themselves.
- Stylist-wise calendar and slots
- Online and WhatsApp booking
- Service duration and buffer handling
- Reminders and no-show tracking
Services
Salon, Spa & Wellness Management
Appointments, stylists and packages without the appointment book
Overview
What it solves
A salon's capacity is its chairs multiplied by its hours. Every gap in a stylist's day is revenue that cannot be recovered, and most gaps come from a booking process that lives in a paper diary and a phone.
This puts booking, stylist schedules, packages and stock in one place, with online booking and reminders that fill the gaps without anyone making a call.
Salon & Spa
Appointments, stylists and packages without the appointment book
Request a demo and quoteOr email quote@iiwebs.com
Modules
What is inside Salon, Spa & Wellness Management
Every module below is included. Anything you do not need can be switched off for your deployment rather than cluttering the screens your team uses every day.
Clients & history
The detail that makes a returning client feel remembered.
- Service and product history
- Preferences, formulas and allergies
- Photos before and after with consent
- Birthday and anniversary campaigns
Packages & memberships
Prepaid revenue, tracked so it is never over-redeemed.
- Session packages and validity
- Memberships and prepaid wallets
- Gift vouchers
- Redemption tracking and expiry
Product & consumables
Retail products and backbar consumption, separated properly.
- Retail stock and sales
- Backbar consumption per service
- Batch and expiry on cosmetics
- Reorder alerts
Staff & commissions
Pay that is calculated rather than argued about.
- Service and product commissions
- Attendance and shift rosters
- Stylist performance and repeat rate
- Tip handling
Business reporting
Utilisation is the number that runs a salon.
- Chair and stylist utilisation
- Revenue by service and stylist
- Client retention and frequency
- Package liability outstanding
Who it is for
Configured for how you actually operate
Salons and barbershops
Fast booking and billing with commission handled automatically.
Day spas and wellness centres
Longer treatments, therapist rooms and package-heavy revenue.
Multi-branch chains
Shared client base across branches with branch-level operation.
Clinics offering aesthetics
Consent, treatment plans and course-based sessions.
Deployment
Three ways to run it
Managed cloud
We host it on our own NVMe infrastructure, monitored around the clock, with backups, SSL and updates handled. Most clients choose this and never think about servers again.
- Nothing to install or maintain
- 99.9% uptime target
- Automatic backups with tested restores
- Scales as you add branches
Your own server
Deployed on hardware or a cloud account you control, for organisations whose policy or regulator requires data to stay in a specific place.
- Your infrastructure, your control
- On-premise or your cloud account
- We install, harden and hand over
- Support contract available
Mobile access
The parts of the system that belong on a phone go on a phone — field staff, approvals, dashboards and anything captured away from a desk.
- Android and iOS
- Offline capture with sync
- Role-based mobile access
- Published under your own accounts
Included
What comes with every system we build
Yours outright
Source code, data and documentation are handed over on full payment. No lock-in, no per-user licence that grows into a tax on your own growth.
Configured, not forced
We map your existing process first and shape the system around it. You should not have to change how your business works to suit software you paid for.
Migration included
Your existing data — masters, balances, history — is mapped, trial-imported and reconciled against records you already trust before anything goes live.
Training and handover
Your team is trained on the workflows they actually use, with documentation, and we stay close through the first month of live running.
AI where it earns its place
Agents and automation can be layered on afterwards — document reading, reminders, reporting on demand — once the core system is running and proven.
Support and AMC
Ongoing maintenance with agreed response windows, updates and monitoring, from the same team that built it.
Related systems
Other systems businesses like yours run
Every system below shares the same core, so two of them running side by side share one login, one stock table and one set of reports rather than becoming two islands.
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Questions
Questions we are asked about this system
Can clients book online themselves?
Yes. A booking page or WhatsApp flow writes directly into the stylist calendar with your slot rules applied, so online bookings can never create an impossible schedule.
Does it handle staff commission?
Yes, with different rates for services and retail products, per staff member if needed, calculated automatically and visible to the staff member.
No cost · No obligation
Request a demo and a fixed price
Tell us how many branches, roughly how many users and what you run today. Within two working days you get a written scope, a timeline and a fixed price — and a demo on your own data if you want one.