Lead management
Every enquiry captured, scored and assigned without anyone typing it in.
- Capture from web, WhatsApp, ads, calls
- Duplicate detection and merging
- Scoring and automatic assignment
- Source and campaign attribution
Back Office
CRM & Sales Management System
A pipeline you can trust, and follow-ups that happen without reminding anyone
Overview
What it solves
Most CRM implementations fail for one reason: salespeople do not update them. The data goes stale, the pipeline stops reflecting reality, and management goes back to asking on a call.
This is built to reduce entry rather than demand it — leads captured automatically from every source, follow-ups scheduled by the system, quotations generated from your price list, and activity logged as a by-product of doing the work.
CRM
A pipeline you can trust, and follow-ups that happen without reminding anyone
Request a demo and quoteOr email quote@iiwebs.com
Modules
What is inside CRM & Sales Management System
Every module below is included. Anything you do not need can be switched off for your deployment rather than cluttering the screens your team uses every day.
Pipeline & deals
Stages that match how you actually sell.
- Configurable stages and probabilities
- Deal value and expected close date
- Activity timeline per deal
- Loss reasons captured and analysed
Quotations & orders
Quotes generated from your price list, not retyped from one.
- Quotation from product catalogue
- Approval workflow for discounts
- Version history and comparison
- Conversion to order and invoice
Follow-up automation
The single biggest source of lost revenue, fixed.
- Automatic task and reminder creation
- Email and WhatsApp sequences
- Escalation on inactivity
- Meeting scheduling and reminders
Accounts & contacts
The full relationship, not just the current deal.
- Company and contact hierarchy
- Interaction history across the team
- Service tickets linked to accounts
- Renewal and repeat purchase tracking
Sales reporting
Forecast, conversion and performance by whatever cut you need.
- Pipeline value and weighted forecast
- Conversion by stage and source
- Rep and team performance
- Activity versus outcome analysis
Who it is for
Configured for how you actually operate
B2B sales teams
Long cycles, multiple contacts and quotation-driven deals.
Field sales organisations
Mobile-first entry with visit tracking and geo-tagging.
Service businesses
Enquiry to proposal to project handover in one thread.
Manufacturers and distributors
Dealer networks, rate contracts and repeat order patterns.
Deployment
Three ways to run it
Managed cloud
We host it on our own NVMe infrastructure, monitored around the clock, with backups, SSL and updates handled. Most clients choose this and never think about servers again.
- Nothing to install or maintain
- 99.9% uptime target
- Automatic backups with tested restores
- Scales as you add branches
Your own server
Deployed on hardware or a cloud account you control, for organisations whose policy or regulator requires data to stay in a specific place.
- Your infrastructure, your control
- On-premise or your cloud account
- We install, harden and hand over
- Support contract available
Mobile access
The parts of the system that belong on a phone go on a phone — field staff, approvals, dashboards and anything captured away from a desk.
- Android and iOS
- Offline capture with sync
- Role-based mobile access
- Published under your own accounts
Included
What comes with every system we build
Yours outright
Source code, data and documentation are handed over on full payment. No lock-in, no per-user licence that grows into a tax on your own growth.
Configured, not forced
We map your existing process first and shape the system around it. You should not have to change how your business works to suit software you paid for.
Migration included
Your existing data — masters, balances, history — is mapped, trial-imported and reconciled against records you already trust before anything goes live.
Training and handover
Your team is trained on the workflows they actually use, with documentation, and we stay close through the first month of live running.
AI where it earns its place
Agents and automation can be layered on afterwards — document reading, reminders, reporting on demand — once the core system is running and proven.
Support and AMC
Ongoing maintenance with agreed response windows, updates and monitoring, from the same team that built it.
Related systems
Other systems businesses like yours run
Every system below shares the same core, so two of them running side by side share one login, one stock table and one set of reports rather than becoming two islands.
HRMS & Payroll System
Attendance, leave and payroll that agree with each other
View systemMulti-Hospital Management System
One system across every hospital, unit and department you run
View systemClinic & Polyclinic Management System
Run a busy clinic without the front desk becoming the bottleneck
View system
Questions
Questions we are asked about this system
Will our sales team actually use it?
That is the question that matters. We reduce required entry to a minimum, capture activity automatically where we can, and make the mobile experience good enough that updating a deal takes seconds. Adoption is designed for, not assumed.
Can it connect to WhatsApp?
Yes. Enquiries arriving on WhatsApp Business can be captured as leads, and follow-up messages can be sent from within the CRM with the conversation logged against the deal.
No cost · No obligation
Request a demo and a fixed price
Tell us how many branches, roughly how many users and what you run today. Within two working days you get a written scope, a timeline and a fixed price — and a demo on your own data if you want one.