Reservations & front desk
The booking chart your duty manager can actually run a shift from.
- Availability chart and rate calendar
- Group, corporate and travel agent bookings
- Check-in, check-out and room moves
- ID capture and guest registration card
Hospitality
Hotel & Resort Management System
Front desk, housekeeping and revenue in one property system
Overview
What it solves
A hotel loses money on empty rooms and on rooms sold too cheaply. Both come from not knowing, at the moment of booking, what is available and what it should cost tonight.
This is a property management system with the front desk, housekeeping, F&B and accounts on one screen, plus channel connectivity so your availability is the same everywhere it is sold.
Hotel PMS
Front desk, housekeeping and revenue in one property system
Request a demo and quoteOr email quote@iiwebs.com
Modules
What is inside Hotel & Resort Management System
Every module below is included. Anything you do not need can be switched off for your deployment rather than cluttering the screens your team uses every day.
Channel & rate management
One inventory sold across every channel without overbooking.
- OTA and channel manager connectivity
- Dynamic and seasonal rate plans
- Direct booking engine
- Stop-sell and allocation control
Housekeeping & maintenance
The gap between check-out and the next check-in, managed rather than shouted across a lobby.
- Room status board in real time
- Housekeeper assignment and checklists
- Maintenance requests and blocks
- Linen and amenity consumption
F&B and POS
Restaurant, bar, room service and banquet posting to the folio automatically.
- Outlet POS with room posting
- Banquet and event bookings
- Minibar and room service
- Kitchen and stock linkage
Billing & night audit
The folio, the audit and the accounts, closed cleanly every night.
- Guest folio and split billing
- City ledger and corporate credit
- Automated night audit
- Tax handling by category
Revenue reporting
Occupancy, ADR and RevPAR without waiting for a monthly report.
- Occupancy, ADR and RevPAR
- Source and segment analysis
- Forecast and pace reporting
- Departmental profitability
Who it is for
Configured for how you actually operate
Independent hotels
A full PMS without the licensing model of the international systems.
Resorts
Packages, activities, spa and multiple F&B outlets on one folio.
Hotel groups
Central reservations and reporting with property-level operation.
Service apartments and homestays
Long-stay rates, utilities and lighter housekeeping workflows.
Deployment
Three ways to run it
Managed cloud
We host it on our own NVMe infrastructure, monitored around the clock, with backups, SSL and updates handled. Most clients choose this and never think about servers again.
- Nothing to install or maintain
- 99.9% uptime target
- Automatic backups with tested restores
- Scales as you add branches
Your own server
Deployed on hardware or a cloud account you control, for organisations whose policy or regulator requires data to stay in a specific place.
- Your infrastructure, your control
- On-premise or your cloud account
- We install, harden and hand over
- Support contract available
Mobile access
The parts of the system that belong on a phone go on a phone — field staff, approvals, dashboards and anything captured away from a desk.
- Android and iOS
- Offline capture with sync
- Role-based mobile access
- Published under your own accounts
Included
What comes with every system we build
Yours outright
Source code, data and documentation are handed over on full payment. No lock-in, no per-user licence that grows into a tax on your own growth.
Configured, not forced
We map your existing process first and shape the system around it. You should not have to change how your business works to suit software you paid for.
Migration included
Your existing data — masters, balances, history — is mapped, trial-imported and reconciled against records you already trust before anything goes live.
Training and handover
Your team is trained on the workflows they actually use, with documentation, and we stay close through the first month of live running.
AI where it earns its place
Agents and automation can be layered on afterwards — document reading, reminders, reporting on demand — once the core system is running and proven.
Support and AMC
Ongoing maintenance with agreed response windows, updates and monitoring, from the same team that built it.
Related systems
Other systems businesses like yours run
Every system below shares the same core, so two of them running side by side share one login, one stock table and one set of reports rather than becoming two islands.
Restaurant & Cafe Management System
Orders, kitchen and covers under control on a Saturday night
View systemMulti-Hospital Management System
One system across every hospital, unit and department you run
View systemClinic & Polyclinic Management System
Run a busy clinic without the front desk becoming the bottleneck
View system
Questions
Questions we are asked about this system
Does it connect to booking channels?
Yes, through channel manager integration so availability and rates stay synchronised across OTAs and your own booking engine. We confirm your specific channel manager during scoping.
Can it run more than one property?
Yes. Each property operates independently with its own rates, rooms and staff, while the group sees consolidated occupancy and revenue.
No cost · No obligation
Request a demo and a fixed price
Tell us how many branches, roughly how many users and what you run today. Within two working days you get a written scope, a timeline and a fixed price — and a demo on your own data if you want one.